Terms of Service

1. Acceptance of Terms

By accessing and using Al-Zikr Academy's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Al-Zikr Academy provides online Islamic education services including Qur'an studies, Islamic studies, and Arabic language courses. Our services include:

• One-on-one online tutoring sessions
• Group classes and courses
• Educational materials and resources
• Assessment and certification services
• Student progress tracking and reporting

3. User Registration and Account

To access certain features of our service, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Payment Terms

4.1 Course Fees: Course fees are clearly displayed on our website and must be paid in advance unless otherwise agreed upon.

4.2 Payment Methods: We accept various payment methods as displayed during checkout. All payments are processed securely through third-party payment processors.

4.3 Refund Policy: Please refer to our separate Refund Policy for detailed information about refunds and cancellations.

4.4 Price Changes: We reserve the right to modify our pricing at any time. Price changes will not affect existing enrollments.

5. Class Scheduling and Attendance

5.1 Scheduling: Classes are scheduled based on mutual availability between students and instructors.

5.2 Cancellation Policy: Students must provide at least 24 hours notice for class cancellations. Classes cancelled with less notice may be charged as attended.

5.3 Missed Classes: Make-up sessions may be available for missed classes, subject to instructor availability and our scheduling policies.

5.4 Technical Requirements: Students are responsible for ensuring they have stable internet connection and appropriate devices for online classes.

6. Code of Conduct

All users must maintain respectful behavior in accordance with Islamic principles. You agree to:

• Show respect to instructors and fellow students
• Maintain appropriate behavior during online sessions
• Use appropriate language and communication
• Respect the religious and educational nature of our services
• Not disrupt classes or interfere with other students' learning

7. Intellectual Property

7.1 Our Content: All course materials, resources, and content provided by Al-Zikr Academy are protected by intellectual property rights and are for personal, educational use only.

7.2 Prohibited Uses: You may not reproduce, distribute, or commercially use our educational materials without written permission.

7.3 User Content: Any content you submit or share during classes remains your property, but you grant us permission to use it for educational and improvement purposes.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

9. Limitation of Liability

Al-Zikr Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service in question.

10. Service Availability

While we strive to provide consistent service, we do not guarantee uninterrupted access to our platform. We may temporarily suspend services for maintenance, updates, or technical issues.

11. Termination

11.1 Termination by User: You may terminate your account at any time by contacting us. Refunds will be handled according to our Refund Policy.

11.2 Termination by Us: We reserve the right to terminate accounts for violation of these terms, inappropriate behavior, or non-payment.

12. Dispute Resolution

We encourage users to contact us directly to resolve any disputes. If direct resolution is not possible, disputes will be resolved through arbitration in accordance with the laws of Egypt.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Users will be notified of significant changes via email or website notification. Continued use of our services after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Egypt. Any legal proceedings shall be subject to the jurisdiction of Egyptian courts.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: support@al-zikracademy.com
• WhatsApp: +20 109 542 5421
• Website: https://al-zikracademy.com/